I assume she checks for multiple orders for one person to ship out at once?
I did place a main order and a few days later placed another "order" by leaving her a bigger tip towards my original order. I also addressed my original order number in the order notes.
The email confirmation I received was only addressing the second "order" that it has shipped.
My question is, did she see both and only respond to the second order number for tracking purposes? 🫣
Once I placed 3 separate orders and one of them was for my sister, but with one crystal for me, and I just explained in order notes and she packed the three confusing orders perfectly for 2 people. She definitely checks.
probably, she usually packs multiple orders together