Hi Kenna, I've been really trying to get in contact with you about my order for the mini October restock. I hope you can get back to me as soon as possible
I had a similar issue and I managed to reach kenna thru tiktok. If you happen to comment on her post shortly after it gets posted she may answer you. I guess I was lucky reaching her but she's def hard to reach but that happens when she's a one man band with her business, I'm sure she gets numerous emails at once. Keep trying and she will respond! Hope this helps in any way!
In the same boat for trying to get ahold of her about my order from the November restock (emailed right after I ordered because I mistyped my email, so haven't waited as long as you but just wanted to confirm that you’re not alone). I’m getting kind of anxious about it, but hoping that it’s a pre-holidays high order volume situation…doing a quick stone ID probably takes much less time than trying to resolve an order issue.
I’ve been emailing her about my order from the august restock and I haven’t gotten anything back either